Shipping and Delivery Policy
At Sema Luna Decor, we strive to ensure that your orders are delivered to you in a timely and secure manner. Please review our shipping and delivery policy for more details.
Shipping Locations
We currently ship to all major cities and towns across India. If you’re located in a remote area, please contact our customer service to confirm availability.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
Delivery times are estimates and may vary depending on your location.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
Delivery Issues
If your package is lost, delayed, or damaged during transit, please contact our customer support within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
International Shipping
At this time, we do not offer international shipping. Please stay tuned for updates as we expand our services.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions or need further assistance, please contact us at support@semalunadecor.com or call us at +91-XXXXXXXXXX.