At Semaluna, we aim to provide a seamless shopping experience from order placement to delivery. Please review our shipping and delivery policy below for details on timelines and procedures.

1. Processing Time

• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
• Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Rates

• We offer free shipping on all orders. There are no additional shipping charges for any product.

3. Delivery Time

• Orders are typically delivered within 7-10 business days from the date of shipping.
• Delivery times may vary depending on your location and unforeseen circumstances such as carrier delays or customs clearance.

4. International Shipping

• At the moment, Semaluna ships to all the countries.

5. Tracking Your Order

• Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our shipping partner’s website.

6. Delayed or Lost Packages

• If your order has not arrived within the specified delivery time, please contact us at

  email us at semaluna.design@gmail.com 

  contact us at +91 8408054665

  We will assist you in tracking the package or filing a claim with the shipping carrier.

7. Incorrect Address

• If the shipping address provided is incorrect or incomplete, we are not responsible for packages lost or delayed due to this error. Please ensure your address details are accurate before completing your order.

8. Contact Information

For any questions or concerns regarding shipping or delivery, please reach out to our customer service team at

email us at semaluna.design@gmail.com 

contact us at +91 8408054665